Helga Wear Inc. will accept items that are in new condition for exchange or return, unworn, unaltered and free of damages by the customer. Items mailed back within 21 days of receipt of the original order will receive a full refund minus the cost of shipping, or an exchange. Items may not be returned or exchanged after 21 days of receipt of the original order.

 

 

How To Return or Exchange

 

Include as a written document with your return the following information:

    1    Order date

    2    Order number

    3    State your desired return/exchange item(s) along with the reason for your return/exchange. 

    4     Return your order to us through your usual postal service, using standard delivery, to our address listed below. 

    5    Please retain proof of postage until we have confirmed your refund has been processed. Returns can take up to 21 working days to reach us.

 

 

OUR RETURN ADDRESS:

Helga Wear Inc.

1-1054 East 11th Avenue

Vancouver, BC

V5T 2G2